1. Introduction
At BizAfrica, we are committed to protecting the privacy of our clients, website visitors, and partners. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the Protection of Personal Information Act of South Africa. By using our website and services, you consent to the data practices described in this policy.
2. Information We Collect
We collect different types of data to enhance our services and improve user experience:
2.1 Personal Information You Provide
When you interact with us, we may collect:
Full Name
Email Address
Phone Number
Company Name
Messages or inquiries submitted through our contact form
2.2 Automatically Collected Information
We gather non-personal information when you visit our website, such as:
IP address
Browser type and device information
Pages visited and navigation behavior
Time spent on our site
2.3 Cookies and Tracking Technologies
We use cookies to enhance website functionality, analyze traffic, and personalize user experiences. For more details, refer to our Cookie Policy.
3. How We Use Your Information
We use the information collected for the following purposes:
To provide and improve our consulting services
To communicate with you regarding inquiries, services, and updates
To enhance website performance and user experience
To comply with legal and regulatory obligations under South African law
To prevent fraud, ensure the security of our website, and protect transactions
4. Legal Basis for Data Processing
Under South African data protection laws, we process personal information based on:
Your consent
Legal compliance
Legitimate business interests
5. Data Sharing and Third Parties
We do not sell, rent, or trade personal information. However, we may share data in the following cases:
With trusted service providers, such as web hosting companies, analytics providers, and security firms that help operate and maintain our website.
When required by law or to protect the rights and security of our company and users.
With third-party analytics tools to track website performance and user engagement, ensuring compliance with privacy regulations.
All third parties adhere to POPIA regulations and implement strict data protection measures. We ensure that all external service providers process personal data in compliance with legal standards.
6. Data Protection & Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. Security measures include:
Secure servers and encrypted communication to protect sensitive data.
Access controls limiting internal data usage to authorized personnel only.
Regular system monitoring for potential threats and preventive security measures.
Incident response procedures in case of data breaches, ensuring timely communication with affected users and regulatory authorities as required.
While we take all necessary precautions, no system is completely secure, and we encourage users to protect their personal information.
7. Your Rights Under POPIA
As a data subject, you have the right to:
Request access to your personal data and receive information on how it is used.
Request corrections or updates to inaccurate or outdated information.
Withdraw consent for processing at any time, subject to legal or contractual obligations.
Request data deletion under certain conditions, except when retention is required for legal or compliance purposes.
Object to data processing in specific cases where legitimate interests are not overriding.
To exercise any of these rights, please contact us using the details below.
8. Data Retention Policy
We retain personal information only for as long as necessary to fulfill the purposes stated in this policy.
If you make an inquiry but do not proceed with our services, we delete your data within 12 months.
If you become a client, we retain data for up to 5 years for legal, tax, and contractual compliance.
Upon expiration of the retention period, data is securely erased or anonymized to prevent unauthorized access.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies before providing any personal information. Third-party services may collect and use personal data according to their own privacy policies, which are separate from ours.
10. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. When significant updates occur, we will notify users through appropriate means, such as website announcements or email notifications. The latest version will always be available on this page. Continued use of our services after updates constitutes acceptance of the revised policy.
11. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us:
Address: 7 Bergins St, Bethelsdorp, 6003, South Africa
Phone: +27732262627
Email: [email protected]